Customer Support

Dedicated Tadano America Service Teams are cross-trained to keep all products safely running, including factory-trained service technicians and distribution channel technicians. Our team has experienced technicians in Houston and in strategic locations throughout the Americas to support your crane repair needs. We also have a full workshop to perform all repairs, including boom and structural, to keep your Tadano rough terrain, all terrain, and crawler cranes performing at their best.

Customer Support Team

Ryan Chapman

Service Manager Americas English T: (281) 869-5925 E:

Omar Rodriguez

Workshop Manager Americas English, Spanish T: (281) 627-0970 E:

Kevin Carmichael

Field Service Manager Americas English T: (281) 381-5672 E:

Scott Hartley

Field Service Manager Americas English T: (832) 585-7453 E:

Andrew Broussard

Asst Manager, Inspections & Deliveries Americas English T: (281) 639-8120 E:

Clayton Mooney

Call Center Manager Americas English T: (281) 869-0643 E:

Need Help?

Houston Service Department
+1 (281) 869-5925

Canadian Service Department
+1 (780) 986-2079

General Service Request Form

Get Started Here


Tadano’s dedicated sales representatives partner with you, from acquisition and financing to ensuring you get the most out of your cranes with attentive, comprehensive service after the sale.

Contact Us

Tadano is here for you around the clock and ready to provide prompt, attentive service that will address any of your needs.